"All purchases are eligible for a refund within 14 days of the delivery date. To initiate a refund, please contact our support team with your order details. Refunds will be processed using the original payment method within 5-7 business days. Please note that shipping fees are non-refundable.
Refunds may take longer during holidays or peak seasons. We recommend keeping all packaging and receipts until the refund is confirmed. Items must be returned in their original condition and unused.
Certain products, such as digital downloads or personalized items, may not be eligible for a refund. Our customer support team will guide you through the process and ensure that your refund request is handled promptly and fairly."